Managing Project Quality

Product Description

Increase Customer Satisfaction with Improved Quality!
Before your organization builds or creates a product, service, or process, ensure that it meets the highest quality standards! This intensive course focuses on fundamental quality management tenets of leading thinkers such as Deming, Juran, and Crosby. Learn how quality is related to virtually all areas of a project. Use proven tools and techniques for planning and implementing quality methods in a project environment. Discover valuable sampling and assessment techniques to guarantee project quality management. Gain expertise in quality standards of the Software Engineering Institute (SEI), International Organization for Standardization (ISO) and Six Sigma.

Participants receive a copy of the Evans and Lindsay text, The Management and Control of Quality.

LEARN HOW TO:
* Apply the philosophies of leading quality experts
* Implement a successful quality program in your organization
* Prepare a quality management plan for your project
* Apply requirements analysis and management techniques
* Recognize how Six Sigma can lead to breakthroughs
* Conduct an inspection on project deliverables
* Develop proven techniques to calculate the cost of quality
* Use statistical process control tools and techniques

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